Cancellation policy

We retain the right to either accept or decline orders made through our website. We have diligently endeavoured to offer you the highest quality products. Regarding requests for order cancellations, it is our policy that once an order is placed, it cannot be cancelled or exchanged. No refunds will be issued for such orders, as they are customised specifically for you. If you wish to modify your order, please notify us promptly. While we will make every effort to accommodate your request, once an order is submitted, we cannot guarantee modifications.