Shipping & delivery policy
We are pleased to offer worldwide shipping on all our products.
International shipping charges are applicable as follows: a flat rate of ₹10,000 for lehengas, sarees and anarkalis, and ₹6,000 for all other product categories.
Domestic shipping charges are applicable as follows: a flat rate of ₹4,000 for lehengas, sarees and anarkalis, and ₹2,000 for all other product categories.
The estimated production timeline for lehengas, anarkali and sarees is between 2 to 3 months. We recommend that clients reach out to us directly via phone or WhatsApp at +91 8928885223 for any urgent delivery requests or expedited processing options.
Shipping timelines vary based on the destination. For international orders, delivery typically takes between 2 to 4 weeks once the product is ready. Domestic shipping within India generally takes 1 to 2 weeks. The assurance of delivery dates is not guaranteed in cases of service interruptions or failures caused by circumstances beyond our control. Such interruptions encompass, but are not restricted to, issues within the transportation system, customs clearance, shipping carrier, or delays from the credit card bank of the cardholder.
Items will be dispatched to the address provided during the website checkout process. It is advised to double-check the accuracy of the address before confirming the order to prevent any delivery discrepancies. Delivery to P.O. boxes or any destination where the recipient is not easily identifiable is discouraged due to the associated risks related to the value of the goods.
Given that a single service provider may not have a robust network in every country, we collaborate with various service providers to optimize shipping lead times. An email containing details of the service provider and tracking information will be sent to you within 48 hours of an order being dispatched from our warehouse.
Taxes & Duties
FOR INDIAN CUSTOMERS.
Product prices displayed are inclusive of all taxes.
FOR INTERNATIONAL CUSTOMERS
Most countries are shipped on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.